City of London - Short-term Accommodation Provider Business Licence Application

Note: Fields marked with ★ are mandatory.

NOTICE OF COLLECTION OF PERSONAL INFORMATION: The personal information collected on this form is done so under the authority of the Municipal Act, 2001, S.O. 2001, c. 25, and will be used to process your Short-term Accommodation business licence application. Your personal information may also be disclosed to a third party for the purposes of gathering data for municipal compliance purposes, and for collecting funds related to the Municipal Accommodation Tax. Questions about this collection should be addressed to the Manager - Licensing, Policy and Special Operations, 300 Dufferin Avenue, London ON, N6A 4L9 - achriste@london.ca

We are committed to providing a fully accessible application process. Please let us know if you require any accommodation: accessibility@london.ca.

Please complete all fields in this application. All items are mandatory unless otherwise indicated. If you have questions, please contact 519-930-3515.

Note: For detailed information about application requirements and defined terms for Short-term Accommodations in the City of London please refer to Schedule 21 of the Business Licensing By-law. Administrative Monetary Penalties for contraventions are set out in By-law A-54.

What this licence covers

A Short-term Accommodation is temporary accommodation in all or part of a Dwelling Unit that is provided for 28 consecutive days or less in exchange for payment, including a bed and breakfast. If you rent for longer than 28 consecutive days, you may require a Residential Rental Unit Licence instead.

Your Resident Address

"Resident Address" means the Dwelling Unit at which you ordinarily reside — where you habitually sleep, eat, keep your personal effects, receive documentation related to government identification and personal income tax returns, and have a regular place of lodging. You may have only one Resident Address. Your Short-term Accommodation must be at your Resident Address.

Before you begin — limits that apply to every licence

• You may operate only one Short-term Accommodation;
• You may hold only one Short-term Accommodation Provider Licence;
• You may not have an ownership interest in more than one Dwelling Unit operated as a Short-term Accommodation;
• You may not operate if another person holds a Provider Licence for the same Dwelling Unit;
• You may not offer more than five bedrooms at un-hosted Short-term Accommodation; and,
• You may not provide accommodation for more than two individuals per bedroom, not including children under 13 years.

1. Applicant information

Name of Applicant/Provider: (Note: the Applicant must be the Short-term Accommodation Provider, as defined by the by-law.)

Are you applying as an agent on behalf of the Applicant?

If Yes, you must attach written proof, satisfactory to the Licence Manager, that you have been delegated authority to act as the Applicant's agent. The licence is issued in the Provider's name.

Resident Address of Applicant or Provider:

City

Postal Code

E-mail Address

Phone Number

Phone Number 2

2. Local emergency contact

You must provide a local emergency contact who will respond within one hour of contact by a guest during the guest's entire rental period, and who will respond in person on-site within one hour of contact by an Enforcement Officer during a guest's rental period. This may be you.

Emergency Contact Name

Emergency Contact Phone Number

Emergency Contact Address

Emergency Contact E-mail Address

3. Property information

The Municipal address where the Short-term Accommodation will be provided is:

My proposed Short-term Accommodation is (check all that apply):

Within my resident address, which I own, or;
Within my Resident Address that I rent or am a tenant (Additional attachments required if checked);
Is in a legally established unit on the same property as my Resident Address (whether you own or rent);

Type of building in which the Short-term Accommodation is located:

Number of off-street parking spaces available for the Short-term Accommodation:

Is the Short-term Accommodation Hosted?

Yes – hosted (you will be present for the entirety of the guests stay)
No – un-hosted (you will be not be present for all or part of the guests stay)

Number of bedrooms that will be offered as un-hosted Short-term Accommodation:

A maximum of five bedrooms may be offered as un-hosted Short-term Accommodation in a Dwelling Unit. Hosted Short-term Accommodations do not have a room limit.

Is there an existing Residential Rental Unit Licence for this accommodation?

Do you use a Short-term Accommodation Broker — for example Airbnb or VRBO — to market, advertise or broker your Short-term Accommodation?

If Yes, name the Broker:

You may not use a Broker that is not licensed by the City of London.

If No, you must promptly issue every guest an invoice, contract or receipt showing your valid licence number, the nightly and total price charged for each rental including any Municipal Accommodation Tax, and any other information prescribed by the Licence Manager.

5. Conditions of licence — acknowledgements

If a licence is issued, I acknowledge that I must:

I will not offer or provide more than five bedrooms as un-hosted Short-term Accommodation;
I will not provide Short-term Accommodation for more than two individuals per bedroom, not including children under 13 years;
I will not book or reserve more than two unrelated or unassociated individuals as separate guests at the same Short-term Accommodation at the same time;
I will post my valid Provider Licence number in a conspicuous place, and in a conspicuous place in any medium used to market, advertise or broker the Short-term Accommodation;
I will post all Fire Safety material provided by the London Fire Department, at the locations and in the manner specified;
I will provide every guest with a local emergency contact available during the guest's entire rental period;
I will make the property available for a Property Standards Inspection and a Fire Safety Inspection;
I will maintain the required insurance, and file a renewal policy or certificate with the Licence Manager at least five days before my current policy expires;
I will collect and remit the Municipal Accommodation Tax as required.

6. Required attachments

Attach a true copy of your government-issued identification (e.g. Ontario Driver's Licence), showing your current Resident Address

Certificate of Insurance, completed by your insurance company, demonstrating general liability insurance for the operation of the Short-term Accommodation against claims for bodily injury, including personal injury and death, and property damage, with a per occurrence limit of at least $2,000,000. Not required if you exclusively list and advertise with Airbnb.

Signed indemnity in favour of the City of London, in the form provided by the Licence Manager

An accurate floor plan of the building showing the location of the Dwelling Unit and the square footage of the Short-term Accommodation, including the number of bedrooms or sleeping areas in the Short-term Accommodation.

Criminal Record Check (CRJMC) dated less than 90 days prior to the date of application — original documents from the issuing agency

Proof that you are the sole owner of the Dwelling Unit (if you are the sole owner)

Proof that all owners permit the operation of the Short-term Accommodation (if the Dwelling Unit is owned jointly or in co-tenancy)

Proof that all owners of the Dwelling Unit permit the operation of the Short-term Accommodation (if you are a tenant)

Condo Board Authorization (if in a Condo)

Written proof of delegated authority (if an agent is applying on your behalf)

7. Fees, inspections and penalties

The Short-term Accommodation Provider Licence fee is $552.00, which includes the cost of the required Property Standards Inspection and Fire Safety Inspection. Fees are not prorated.

Every Short-term Accommodation must pass a Property Standards Inspection and a Fire Safety Inspection. After a complete application is submitted, staff will contact you to book them.

Operating without a valid Short-term Accommodation Provider Licence carries an Administrative Monetary Penalty of $1,500 for a first contravention, $2,500 for a second, and $5,000 for a third and any subsequent contravention.

All mandatory fields and attachments are checked before submission. If anything is missing, it will be identified on the form.

I acknowledge and understand that the personal information on this form is collected under the authority of the Municipal Act, 2001 and will be used to assist Licensing and Municipal Compliance staff in processing, issuing, and administering these business licences. By clicking this box, I authorize my personal information to be used by City of London staff and shared at the discretion of the Licence Manager with any third-party organization(s) authorized by the City of London to administer this Schedule of the Business Licensing By-law and any other By-law deemed necessary. Once your application is received by our office, you will be contacted via email with instructions on how to submit the application fee.

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